FAQ - South East & London - CountyClean Group

FAQ

What is a Cesspit?

A cesspit is simply a holding tank without an outlet and will require emptying on a frequent basis depending on usage. Cesspits are a solution for properties without any mains drainage and where the discharge of treated effluent is not possible due to unsuitable ground conditions, or where infrequent use, such as for a holiday home, would prevent the use of a septic tank or packaged sewage treatment plant.

Maintenance: Check the level frequently and have the tank emptied before it gets full. You may want us to install a high level alarm system to warn you when the tank is nearly full and you can book us to empty it before it overflows!

What is a Septic Tank?

A septic tank is a holding tank designed to receive sewage and is primarily a liquid/solid separation system which holds the content for a period and then releases a clarified effluent through an outlet to a soak away. An anaerobic bacterial environment develops in the tank which decomposes or mineralizes the waste in the tank. As the name septic implies, the sewage entering the tank becomes septic. It is possible that sometimes smells will be detected from somewhere in the drainage system. Some septic tanks may have an electric pump installed after the system to pump the effluent away.

Maintenance: Have the tank emptied on a regular basis. Make sure the outlet has a t-piece (dipper pipe) installed to stop solid debris going down to the soak away and eventually blocking it up. Do not connect any rain or surface water drainage into the tank. Have the pump (if fitted) checked & cleaned on a regular basis to ensure good operation.

What is a Sewage Treatment Plant?

A sewage treatment plant cleans and removes contaminants from domestic sewage using a combination of physical and biological processes. Typical applications for a treatment plant include single dwellings, small communities or developments, refurbishments and other rural dwellings without any other mains drainage. Sewage treatment plants are generally installed underground and will have an electrical supply. Sewage treatment plants require emptying and also servicing on a frequent basis depending upon the manufacturer’s instructions.

Maintenance: Have the system emptied and serviced as per the manufacturer’s instructions.

Avoid excessive usage of household detergents, bleaches or other chemicals that upset the biological process.

What is a Pumping Station?

A pumping station can either have one or two pumps, depending upon its application. They can be used for either pumping surface water or sewage. Single pump systems are generally for domestic dwellings and twin pump systems are generally for commercial applications like a nursing home, a hotel or a business. The pumps move the sewage from the dwelling to the mains sewer. It’s important that the systems are serviced on a regular basis depending upon the manufacturer’s instructions.

Maintenance: Have the system serviced as per the manufacturer’s instructions. Don’t put the following down the sinks/drains: Grease, fat, oil, wipes, cotton buds, tooth picks, sanitary items etc. Don’t use your toilet as a rubbish bin!

How do I know if there is a problem with my sewage system?

There may be odours, persistent wet spots and/or lush green growth in areas around your system. Your toilets might not be flushing away properly (usually on ground floor) and maybe making a gurgling noise. There could be leaking sewage from around a manhole cover. You may have tripping electrical systems (pumping stations and sewage treatment plants).

What if I have a problem?

Problems occur rarely if you have your system serviced and/or emptied on a regular basis. However, should a problem arise and you are unable to locate or deal with it yourself, please call us.

Any other questions?

If you can’t find the answer to your question here, please contact us and we will be happy to help you.

Contact Us.

Feel free to get in contact with any questions you might have.

Contact Details
Email [email protected]
Freephone: 0800 171 2204
Switchboard: 01323 741818
Fax: 01323 767388

Head Office and Registered address:
CountyClean Environmental Services Ltd
Pacific House
Sovereign Harbour Innovation Park
Eastbourne
East Sussex BN23 6FA

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