When sewage contamination occurs, a fast, controlled and compliant response is critical. At CountyClean (part of the Ipsum group), we provide emergency sewage clean up services in Sussex, Kent and London, helping commercial and residential clients manage hazardous incidents quickly and safely.
The Challenge
Sewage spills can present serious environmental and health risks if not addressed immediately. The local authority project required urgent attention due to:
- Contamination affecting basement access points and internal corridors
- A live environment with public access requiring strict safely controls
- The need to prepare the site for the follow-on specialist contractors
This type of commercial sewage clean up requires both speed and precision to prevent further disruption to the occupants of the flats and the passing general public.

Our Emergency Response Approach
As part of our 24/7 emergency sewage clean up services, our team mobilised quickly and implemented a fully compliant solution.


Traffic & Site Safety Management
Full Chapter 8 traffic management was installed to ensure a safe working environment for operatives and members of the public – a critical requirement on all work for the local authority.
Sewage Removal
We used our specialist vacuum tankers for safe suction and removal of spilt sewage, preventing further spread of sewage and contamination and ensuring controlled waste handling throughout.
High Pressure Jetting
All affected surfaces were cleaned using high pressure jetting to remove debris and contamination effectively.
Disinfection & Hygiene Control
A professional disinfectant treatment was applied to restore hygiene standards and prepare the site for the next stage of cleaning.
The Result
The full emergency sewage contamination clean up was completed within a single shift (ahead of schedule), ensuring minimal disruption and a rapid return to safe conditions.
Our team successfully:
- Treated all contaminated areas across internal and external access points
- Maintained full compliance with health and safety regulations set out by the Environment Agency
- Delivered a high standard of work in a time-critical environment
Before and after images were captured throughout providing full transparency and reassurance for the client who also met with our site manager before and after to approve the works completed.
Supporting the Next Stage of Restoration
The works were carried out as a preparation clean ahead of deep cleaning specialists scheduled to being immediately after our works.
By delivering a fast and effective emergency drainage response, CountyClean ensured the site was ready for the next phrase without any delays.
